Cabinet customized services gradually to mature direction
Article Source： Author： Published：2015-04-10
Now the most fundamental issues in custom cabinets industry is a lack of standard type. In this"missing" environment, it will lead to a series of problems in the market.Found in the interview, many people expressed concern about the after sale service of custom cabinets. In addition, many of the provisions in the contract "signing custom cabinets is to pay in full" sales, consumers are considered "overlord clause", which has become a hot consumer complaints in the mainland. But in Lhasa, but almost no such complaints, beginning when thereporter went to the city administration of industry and Commerce complaints related to therelevant responsible person said, "rarely received such complaints". This also shows that, so far,in the after sale service businesses do still more in place.The details of the work from the perplexing custom cabinets, consumers place an order,organization of production, distribution, installation and after sale service, each link must belinked together, and the product customization process involves material and spare parts,hardware very much, very easy to make a mistake. Due to the uniqueness of the custom cabinets, cabinet every detail according to customer demand and, in case of a problem, it is very difficult to return. "Custom cabinets once returned is tantamount to waste," an unnamed cabinet factory responsible person said, because the production of cabinets is tailored to the special needs of consumers, more targeted, and then sold to other people is not good."If not finished cabinets with drawings on the situation, consumers can accept, if not satisfied with the installation, businesses will be responsible for re installation."Due to the current lack of a unified service customized cabinets national or industry standards,to deal with consumer disputes will be less "scale". Many industry insiders believe, custom cabinets product quality and technology must meet the national standards, the current custom cabinets problem belongs to the contract dispute, the two sides need to be clearly indicated in the contract, "custom cabinetry is badly in need of technical standards."The industry to remind consumers, in the custom before the cabinet should be familiar with therelevant quality standards requirements, listen to professional advice, to find the best brands, to ensure the quality of custom cabinets in the pursuit of individuality. In addition, should follow the following principles: the choice of the business to see and hear more and more about the contents of the contract to be included; drawings, shall indicate the cabinet material, color, sizeand so on; the cabinet after must personally inspection, determine the various materials usedare correct, and retain a tail after the inspection to ensure that no problem re payment.
